Service & Repair

IN-WARRANTY REPAIRS

In-warranty repairs are completed with all parts, labor, and return shipping costs being covered by UFlyMike.  Warranty does not cover damage due to normal wear and tear, abuse, modification, or damage resulting from use of the product with anything other than it's intended purpose.  In-warranty repairs within the first 30 days of purchase may be sent a replacement at the discretion of UFlyMike.  UFlyMike is not responsible for return shipping costs.  Warranty does not cover loaner units.

OUT-OF-WARRANTY REPAIRS

Out-of-warranty repairs will be charged part(s) cost, a single flat rate labor charge, as well as return shipping which varies by location and speed of service.  For an estimate of how much your repair will cost, please contact us.

WARRANTY ON REPLACED PARTS

Parts replaced during the repair process come with a 1 year warranty. If the product was still covered under warranty when the repair took place, then the replaced parts will be warrantied till the end of the standard warranty period or for 1 year, whichever is longer. Parts that were not replaced during the repair process are not covered by the new warranty.

UNCLAIMED MERCHANDISE

Items will be considered unclaimed when in UFlyMike's possession for more than 90 days.  If you have not heard from us within 2 weeks of sending your product in, please contact us.  Unclaimed items left with UFlyMike for more than 90 days will be disposed of at the discretion of UFlyMike. UFlyMike is not responsible for loss due to unclaimed items being disposed of.


Common Repair Costs

(Provided for estimate only, actual cost may vary dependent on parts needed)

HARMONY Parts

  • Cable with Headphone Specific Housing (all versions) $45.00
  • Lower Strain Relief $3.00
  • Aviation Circuit Board $30.00
  • 2-Plug Aviation Cord Set $35.00

HARMONY Pro Parts

  • Upper Cable with Headphone Specific Housing (all versions) $35.00
  • Lower Cable (without LEMO Connector) $9.00
  • Lower Cable (with LEMO Connector) $45.00
  • LEMO Insert (used when only internal pins are broken) $22.00
  • Inline Circuit Board $5.00
  • Pro Aviation Circuit Board $70.00
  • 2-Plug Aviation Cord Set $35.00

UFM Parts

  • Microphone $60.00
  • 2-Plug Cord Set (Mono/Stereo) $50.00
  • 3.5mm Plug
    $5.00

Labor, Shipping & Loaners Units

  • Flat Rate Labor (all out-of-warranty repairs) $25.00
  • Loaner Unit (optional, covers all shipping costs, not covered by warranty) $40.00
  • Return Shipping (all out-of-warranty repairs) $(varies)