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Harmony System not receiving audio
You may find that you have a hard time hearing ATC on your Harmony system, or the audio is only playing in one side of the headphones. Often, these sort of issues can be solved by adjusting settings on the Harmony system.
- Verify that the Left and Right Volume Controls are both turned up.
- Verify the Mono/Stereo switch is in the proper position. Mono (one bar) position when used with a Mono Comm Panel or Stereo (two bar) position when used with Stereo Comm Panels. If you are unsure, it's probably Mono.
- Clean the plugs that connect to the headphones and aircraft with rubbing alcohol and a clean cloth. Be gentle to avoid bending any pins or plugs.
- Test the headphones separately from the HARMONY to verify that they are functioning properly.
If you need further assistance, feel free to call us at 719-531-7226.
You can also submit a helpdesk ticket on our website at the link below;